Rapid Fault Resolution. Maximum Uptime.
Illuminate is the platform purpose-built for rapid fault resolution. Get instant alerts, real-time network visibility and remote actions that help you stay ahead of the problem.


Pinpoint Accuracy
View live charger status, fault history and maintenance in a single snapshot.
Intelligent Fault Insights
Get early alerts on potential faults and the recommended resolution.
Smart Charger Grouping
Organise chargers by site, location or contact and manage them with ease.
Remote Power Controls
Perform remote actions to resolve issues faster.

Get the Full Picture. Every Time.
Network-Wide Insights
Deep Data, Your Way
Track Every Watt & Dollar
Effortless Carbon Reporting
Secure Access & Control
Stay Compliant, Always


Built & Run in Australia
Powering Australia’s Industry Leaders
One Platform. Every Charger.
Seamless Integration
Proven at scale

Unrivalled EV Charging Expertise
- Proven local expertise
We’ve delivered some of Australia’s largest EV charging networks for organisations including Woolworths, IKEA, Commonwealth Bank, RACV and Toyota. - Built here. Works better here
Our charging and energy management platforms are designed for Australian conditions and built to work seamlessly together. - Lower costs, designed in
Smarter design, pre-vetted systems and intelligent energy management work together to lower costs from day one.
Trusted by the brands that move Australia
Frequently Asked
Questions
JET Charge Illuminate is an Australian-built EV charger software management platform that provides real-time visibility, in-depth fault detection, and remote actions for total peace of mind. Illuminate includes these core capabilities:
– Comprehensive real-time network visibility across all your devices
– Fast fault warnings and intelligent troubleshooting insights by charger
– Remote actions and built-in workflow management to resolve issues quickly
– Manage & secure access to your EV chargers
– User management
– Powerful API for streamlined integrations
Complete the contact form on this page and one of our JET Charge consultants will contact you asap to book in a demo and get an understanding of your needs and how we can help.
The Illuminate platform is hosted online, so you can access Illuminate with any device that can access the internet. We recommend accessing from a computer or tablet for the best experience.
Illuminate is compatible with most major EV chargers and smart meters. Click here to view a list of chargers proven to integrate with Illuminate.
Our team will help to set up your chargers on the platform as part of the onboarding process.
We offer multiple tiers of operations and maintenance packages for your EV network, from self-serve access to the standalone Illuminate platform to a fully managed monitoring and maintenance solution called JET Charge Assist.
*Illuminate requires an active internet connection to operate.






















































