Illuminate is the platform purpose-built for rapid fault resolution. Get instant alerts, real-time network visibility and remote actions that help you stay ahead of the problem.
Pinpoint Accuracy
View live charger status, fault history and maintenance in a single snapshot.
Intelligent Fault Insights
Get early alerts on potential faults and the recommended resolution.
Smart Charger Grouping
Organise chargers by site, location or contact and manage them with ease.
Remote Power Controls
Perform remote actions to resolve issues faster.
Get the Full Picture. Every Time.
Network-Wide Insights
Use our powerful dashboard to view real-time status, usage, uptime and more – across every charger and site*
Deep Data, Your Way
Generate custom reports, automatically scheduled & distributed, on everything from transactions to carbon emissions
Track Every Watt & Dollar
Monitor EV charger or smart meter usage & costs by user, session, charger, site & organisation.
Effortless Carbon Reporting
Get daily visibility of emissions from every charging session – site by site, or fleet-wide
Secure Access & Control
Easily manage who can access your chargers and data, with RFID and user authentication built in
Stay Compliant, Always
From encryption to data retention policies, Assist helps you meet user data compliance standards every step of the way
Built & Run in Australia
Illuminate is built, managed and operated right here in Australia – by the same experts building our country’s leading EV charging infrastructure. Your data stays onshore, and your network in safe hands.
Powering Australia’s Industry Leaders
From Woolworths and Team Global Express to RACV and SG Fleet, Australia’s largest EV operators rely on us to keep their networks running
One Platform. Every Charger.
Don’t use multiple systems to manage your network. Our Illuminate platform speaks the language of all major EV charger brands and smart meters, consolidating your entire network onto a single, powerful platform.
Seamless Integration
Connect Illuminate to your billing, fleet, or finance systems with our powerful API. Here are just some of our partners already using the API: CBRE, Chargefox and IAG
Proven local expertise We’ve delivered some of Australia’s largest EV charging networks for organisations including Woolworths, IKEA, Commonwealth Bank, RACV and Toyota.
Built here. Works better here Our charging and energy management platforms are designed for Australian conditions and built to work seamlessly together.
Lower costs, designed in Smarter design, pre-vetted systems and intelligent energy management work together to lower costs from day one.
JET Charge Illuminate is an Australian-built EV charger software management platform that provides real-time visibility, in-depth fault detection, and remote actions for total peace of mind. Illuminate includes these core capabilities:
– Comprehensive real-time network visibility across all your devices – Fast fault warnings and intelligent troubleshooting insights by charger – Remote actions and built-in workflow management to resolve issues quickly – Manage & secure access to your EV chargers – User management – Powerful API for streamlined integrations
How can I see a demo of the platform?
Complete the contact form on this page and one of our JET Charge consultants will contact you asap to book in a demo and get an understanding of your needs and how we can help.
What devices can I use to access the Illuminate platform?
The Illuminate platform is hosted online, so you can access Illuminate with any device that can access the internet. We recommend accessing from a computer or tablet for the best experience.
What EV charger network devices can be connected to Illuminate?
Illuminate is compatible with most major EV chargers and smart meters. Click here to view a list of chargers proven to integrate with Illuminate.
How do my chargers connect with Illuminate?
Our team will help to set up your chargers on the platform as part of the onboarding process.
Is Illuminate a self-serve platform? or can JET Charge monitor and maintain my charger network for me?
We offer multiple tiers of operations and maintenance packages for your EV network, from self-serve access to the standalone Illuminate platform to a fully managed monitoring and maintenance solution called JET Charge Assist.
*Illuminate requires an active internet connection to operate.
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Ready to get started?
Please fill in your information below to receive information on how we can assist you with EV charging in your building.
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Request a Quote
Want to take advantage of our convenient, affordable and sustainable JET Charge+ offer to help accelerate your fleet electrification? Fill out the form below, and our team will be in touch.
