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Home › JET Charge Billing For Apartments

Fair charging for
every owner

JET Charge Billing meters every session and bills drivers at a rate your OC sets. Drivers pay for what they use, non-EV owners pay nothing, and the OC is reimbursed every quarter for the common electricity used. Cost-neutral for every owner.

man closing a car boot in front of an EV charger
Who pays for the power?

In most apartment buildings, EV chargers run on common power. Without billing, every owner shares the cost, including those who don’t drive an EV.

woman charging electric vehicle in her apartment building
Why is it hard to keep fair?

Without metering each charger, there’s no reliable way to know who used what. The Owners Corporation is left to absorb the cost or chase it manually.

Private chargers, shared chargers, or both

Private charging
A charger in a resident’s own car space. They pay for their electricity and a monthly platform fee directly through the JET Charge Connect App.
Shared charging
Chargers in common areas that any resident or visitor can use. Drivers pay per session for the energy they use. The monthly platform fee is billed to the OC and withheld from disbursements.

Choose your charging tariff (c/kWh). We’d recommend setting it to cover electricity and transaction fees. You can also add a levy to recover the cost of installing your chargers.


Every charger is individually metered, so residents pay for their own energy at your rate. Residents with a private charger also pay a $20 monthly platform fee through the JET Charge Connect App.


We collect payments directly from residents. No invoices to send, no payments to chase.


Collected energy funds land in your nominated bank account each quarter, along with a summary report.

What residents pay, in plain English

Private charging

Billed directly to the resident through the JET Charge Connect App.

Electricity

Charged at the OC’s rate (c/kWh), based on actual usage. Billed monthly in arrears.

Platform fee

$20 per charger per month (inc. GST). Covers the billing platform, CORE load management and ongoing system updates. Billed monthly in advance.

Fees and disbursements

We collect payments from drivers and reimburse the OC quarterly for eligible usage amounts. A 2.8% service fee is deducted from collected usage before disbursement.

electric vehicle parked in an apartment building car park

Shared charging

Billed to drivers per session. Platform fees are billed to the OC.

Electricity

Charged at the OC’s rate (c/kWh), based on actual usage. Billed per session.

Platform fee

$20 per charger per month (inc. GST). Covers the billing platform, CORE load management and ongoing system updates. Billed to the OC and withheld from disbursements.

Fees and disbursements

We collect payments from drivers and reimburse the OC quarterly for eligible usage amounts. Payment processing fees are deducted at cost (1.8% + 30c per session), and the platform fee is withheld from disbursements.

Billing is one part of our complete apartment charging solution. Every piece is designed to work together, so charging stays safe, scalable and fair.

  • Trusted hardware: Quality chargers from leading global manufacturers, vetted by us for reliability.
  • Trusted hardware: Quality chargers from leading global manufacturers, vetted by us for reliability.
  • Seamless billing: Automated user-pays billing with app payments, RFID card access and quarterly OC reimbursement.
  • Real-time monitoring: Illuminate shows usage as it happens, flags faults, and lets us reset chargers and update software remotely.

*Ability to add 5 times more chargers vs no load management system on the same power supply.

Guides and resources

Everything you need to understand, explain and set up JET Charge Billing.

Resident Charger Guide: New to Billing
New to private billing? This guide walks residents through how it works, getting set up on the JET Charge Connect App, and charging in the building.
Resident Charger Guide: Switching Providers
Moving to JET Charge from another billing provider? Here’s what changes for residents, how to get set up on the JET Charge Connect App, and what to expect during the switch.
Shared Charger User Guide
How to start a session, how billing works and what to expect.
Apartment Solutions Brochure: New Developments
Planning a new residential build? See how we design hardware, load management and billing into the building from day one.
Apartment Solutions Brochure: Existing Buildings
Adding charging to an established building? See how our hardware, software and billing work together in an existing car park.
Billing FAQs
Answers to common questions from buildings and residents.