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Home Case Studies Eastern Suburbs EV Charging Network

The Challenge

The Eastern suburbs of Sydney are among Australia’s fastest-growing EV regions, with one in 20 vehicles now electric. With most residents living in apartments or renting, public charging is essential. Waverley, Randwick, and Woollahra Councils have invested $1.4 million, backed by NSW Government grants, to deliver accessible charging as part of their Net Zero commitments.

KEY CHALLENGES:


High density areas

Limited street space made it challenging to install public EV chargers without disrupting traffic, pedestrians, or adding visual clutter.


Challenging environments

Coastal charging sites required durable, weather-resistant EV hardware built for long-term, reliable operation in harsh conditions.


Live upgrades

Across 40+ sites, chargers were installed, upgraded, or scaled up with tailored engineering and careful coordination to minimise disruption.


Minimal downtime

The 3-Councils required real-time monitoring to detect faults quickly and minimise downtime, keeping public EV chargers reliable and accessible.


Seamless user experience

The 3-Councils needed simple, equitable EV charging with integrated payments, giving residents convenient access and transparent electricity costs.


The Solution

With more than half of residents renting or living in apartments, the 3-Councils prioritised solutions that could service drivers without off-street parking. A mix of charging options were used to achieve this.

On-street AC charging: AC chargers were installed on streets to support 24/7 charging in high-density residential areas.

DC fast charging in community spaces: DC fast chargers were placed in high-traffic community spaces such as parks, golf clubs and sports grounds, where people could top-up during short visits.

One of NSW’s first EV-ready streets: In Bondi, the 3-Councils also trialled one of NSW’s first EV-ready streets – embedding chargers directly into specialty light poles on Glenayr Avenue and Curlewis St, so residents could charge where they park without adding visual clutter or reducing valuable road space.

Load management with JET Charge CORE: Because some chargers were connected to community sites that have existing electricity loads that could fluctuate, particularly on weekends, JET Charge CORE was deployed to load manage energy use across chargers and maintain managed service during peak times.

Reliability with JET Charge Assist: Ensuring reliability was equally important. To build trust in the network, the 3-Councils adopted JET Charge Assist, which provides real-time monitoring, proactive maintenance and rapid issue resolution to reduce outages and maximise uptime.

Seamless payment through Chargefox: Finally, to provide a seamless experience for residents, the network was integrated with Chargefox, enabling drivers to pay for their charging through the app, while automatically managing remittance between users and the 3-Councils. This approach removed any administrative burden, ensured cost transparency and delivered a straightforward experience for both drivers and the community.

HARDWARE and service SOLUTION

  • 9 x 7kW AC ChargeMate ports
  • 10 x 22kW AC ChargeMate ports
  • 14 x 22kW Schneider EVLink Pro AC Ports
  • 34 x 22kW Schneider EVLink ports
  • 1 x JET Charge CORE Load Management System (on-premises)
  • 6 x 50kW DC Autel Maxicharger – dual CCS2
  • JET Charge Assist Asset Management
  • JET Charge Illuminate