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Absolutely! Just like any electrical equipment, especially those in public spaces, EV chargers require servicing to keep them running smoothly. Since EV chargers often see frequent use throughout the day, having a skilled technician regularly service them is essential. Plus, Chargefox mandates a maintenance plan, ensuring that public charging stations receive at least annual maintenance to keep them in top shape.

Following the AS3000 wiring rules, it’s recommended that public-facing EV charging stations undergo inspection annually. For sites with heavy usage, JET Charge recommends servicing twice a year or even more frequently. We also provide quarterly maintenance plans for specific clients.

It’s important to make sure your technician is well-versed in servicing EV charging stations, with expertise in both AC and DC charging procedures. Moreover, servicing an EV charger involves understanding on-site load management hardware, electrical components, switchboard inspections, and thorough testing to ensure seamless operation with Chargefox or any other CPO software. At JET Charge, we follow our internal checklist and adhere to manufacturer guidelines.

Absolutely! We suggest conducting annual inspections for all publicly accessible charging stations. In addition to regular electrical equipment checks, it’s important to ensure that public charging stations are in optimal condition and functioning properly. After all, we’re all working towards a greater shift to an EV world, and having more operational charging stations means accelerating our journey towards that goal!

In an ideal scenario, purpose-built charging stations should rarely encounter failures when used correctly. However, various factors, such as user errors, hardware glitches, connectivity issues, or site restrictions, can sometimes make EV charging seem more complicated than it should be. With careful equipment selection and a solid maintenance plan in place, we aim for a high rate of success from the first plug-in attempt. Our goal is to achieve a world where the failure rates of EV charging stations are as minimal as those of traditional petrol pumps. Let’s work together to get there!

Definitely! EV chargers should be tested thoroughly before installation to minimise potential issues once they’re operational. Regular maintenance includes testing to ensure proper operation of charging stations.

Compared to other public-facing electrical equipment, EV charging doesn’t demand more frequent maintenance. Nonetheless, sticking to a regular maintenance schedule will boost uptime and performance.

Older charging stations in Australia are reaching the end of their lifespan, leading to increased failures, especially with increased EV usage. However, newer stations are much more reliable, as seen with the Tesla Supercharger network. To maintain reliability, a solid maintenance plan is crucial. We think a world of highly reliable EV charging stations is already here, and we can work together to ensure it stays that way.

The lifespan of your EV charger varies depending on usage. Typically, it’s estimated based on how often it’s used rather than the years in operation. On average, you can anticipate about 5 years of useful life from your EV charger. Regular maintenance can extend its lifespan even further.

Absolutely! The latest generation of EV charging stations we’re installing are far more reliable than their predecessors. With proper maintenance, EV charging stations can be just as dependable as traditional petrol pumps.