Getting Started with JET Charge Billing
Your building is transitioning to JET Charge Billing. Here’s what you need to do to keep charging without interruption.
Check Your Transition Date
Your building has nominated a cutover date to move to JET Charge Billing.
Before this date, you’ll need to complete a quick setup so your charging continues without interruption.
Register Your Charger
Complete a short form so we can identify your charger and set up your account.
- Your charger serial number
- Your contact details
Download the App
Once registered, you’ll receive a welcome email with instructions.
Download the JET Charge Connect App and create your account.
Set Up Billing
To start charging, you’ll need to:
- Sign up to the $20/month subscription
- Add your payment method in the app
This covers billing, support and access to the JET Charge platform.
Get Ready to Charge
We’ll transition your charger from the previous system and notify you once everything is live.
After that, you can start charging using the app or your RFID card.
Tip: If you already have an RFID card, you may be able to keep using it. Otherwise, you can order one through JET Charge.
Charging & Billing
Once live:
- Your charging is tracked automatically
- You’re billed monthly for usage
- Pricing is set by your building (c/kWh)
Missed the Cutover?
If you haven’t registered before the transition date, your old charging access may stop.
You can still register at any time — we’ll get you set up as quickly as possible so you can start charging again.