Business Development Coordinator

• JET-Charge
• Full-time
• Perth, Australia

Company Description

What we do

From humble origins installing one of the first Tesla chargers in Victoria, JET Charge is now, 10 years down the track, Australia’s leading EV charging infrastructure and technology company. 

We are the preferred charging partner for almost all vehicle brands and have deployed more charging stations than any other company in Australia, from one car garages right through to some of the world’s largest EV infrastructure highway projects. Our in-house team of developers also produce industry leading charging technology, from chargers to grid and energy management systems, with our products being behind the scenes of some of the world’s leading EV charging projects.

Our team

We are a group of humble but boundlessly ambitious people, on a mission to break down the barriers to EV charging, so that everyone can realise a low emissions future. 

Our purpose pillars are: Sustainability, Industry, and Equity. The EV transition is a once in several generation chance to create a new normal, and from the day we were created, JET Charge has chosen for that new normal to be one that is cleaner, Australian industry building and more equitable.

To achieve that, we have built ourselves from the ground up, with diversity of thought, gender, age, background and experience at our core. 

We believe our culture is our competitive advantage, and it is one that is diverse, determined and fearless. We believe that every one of us is a custodian for that culture and we hope to welcome you as the next member of our team. 

Job Description

The role

As a Business Development Coordinator at JET Charge, you will play a vital role in driving the growth and success of our company in the emerging and rapidly expanding industry.
You will play a pivotal role in further establishing and expanding our presence in the EV charging infrastructure sector, with responsibility for identifying strategic business opportunities, building relationships with key stakeholders, and driving revenue growth.
With preferred expertise in the EV charging industry, combined with exceptional communication and negotiation skills, you will successfully navigate the market, foster partnerships, and maximize sales opportunities.
As a Business Development Coordinator, you will be responsible for a portfolio of clients, providing ongoing information, education, and support as they roll out EV charging solutions within their organisations. You will also work closely with Business Development Managers and Sector Mangers to support strategically important clients and the implementation of Line of Business Strategies. You will also be responsible for achieving specific metrics and targets to measure the success of your efforts. 

Key Accountabilities 

Sales (Total Contract Value)

• Sales targets set annual as a proportion of Line of Business and Business Development Team sales targets.

Average Sales (Total Contract Value) size

• $25,000 in first year
• Growing 50% each year

Average Sales conversion 

• Average annual sales conversion of 75%

Sales (Total Contract Value) Pipeline

• Weighted sales pipeline equating to double the annual sales target.

Expand the customer base.

• Respond to 10 inbound calls / customer requests per week. 
• 5 calls or follow up emails to new prospective or inactive leads each week.

Improve customer satisfaction and retention rate.

• Complete 10 follow up communications with customers per week.
• Ensure acknowledgment of customer questions within three working days
• Increase customer satisfaction metrics, such as Net Promoter Score (NPS) or customer feedback ratings, indicating higher levels of customer loyalty and advocacy.

Develop strategic partnerships.

• Manage a portfolio of 10-15 partners
• Work with Business Development Managers and Sector Managers to support strategically important clients and the implementation of Line of Business Strategies to drive mutual growth and access new markets or customer segments.

Proposals, quotes and tenders

• Write 8 proposals or quotes per month after two months.
• Contribute to five tenders per annum

Strategy

• Core understanding of JET Charge organisation strategy and Line of Business Strategies

Maintaining systems 

• Regularly update simPRO, Pipedrive and any other systems used in the Business Development team, and in line with the established processes. 

Professional Development and training

• Complete all Business Development training modules withing the first month
• Complete 2 days of professional development or product knowledge training per annum

Process creation and improvement 

• Contribute to ongoing BD team operations, including coordinating and execute a minimum of two process creation/re-engineering/ improvement projects annually.
• Contribute to ongoing organisational operations, including involvement in minimum of one process creation/re-engineering/ improvement projects annually. 

Safety

• Ensure your own safety at all times.
• Intervene where you see an unsafe act at any times.
• Report Hazards and/or Incidents immediately and rectify where possible

Other duties
Complete other duties as requested on time and in full

Qualifications

Key Competencies 

• Proven results in Business Development, strong sales skills
• Strong Customer Orientation, great at building relationships       
• Exceptional organisation and time management
• Be technically minded  
• Great written and verbal communication, experienced at writing tenders
• Strong work ethic and values 
• Not be afraid of learning lots of new things very quickly  
• Humility

Education and Qualifications 

Degree in Business, Engineering, Science or Arts. An electrical, energy or technical sales background is desirable but not essential.

Additional Information

Our Commitments to You

We want to be an employer of choice within our industry, and as part of our commitment to you we provide an extensive Employee Value Proposition program, including flexibility of working environments, tailor-made career development and EV charging benefits

Next Steps

To apply for this role, you we need you to be an Australia citizen or a holder of an Australian Residence Visa. The role is full time, but we are happy to have a conversation about flexible arrangements. The role is based in our Perth office. 

JET Charge does not accept unsolicited calls/CVs from recruitment agencies.